Refund policy

Thank you for choosing FIXGALLERIA. We are committed to providing quality services and ensuring your satisfaction.

Services Overview All purchases made through our website are for services to be rendered. Unlike physical products, services cannot be "returned" in the traditional sense, but we offer the following refund options.

Cancellation Policy

  • Before Service Delivery: You may cancel your service booking up to 48 hours before the scheduled service date for a full refund.
  • Within 48 Hours: Cancellations made within 48 hours of the scheduled service will receive a 50% refund.
  • After Service Has Started: Once service delivery has commenced, no refunds will be issued.

Refund Eligibility You may be eligible for a full or partial refund if:

  • We cancel or fail to deliver the service as described
  • There are significant quality issues with the service provided
  • Technical issues on our end prevent service delivery
  • You cancel within the timeframe specified above

Non-Refundable Services The following are not eligible for refunds:

  • Completed services that met the agreed-upon specifications
  • Services cancelled after work has begun
  • Custom or personalized services once work has started
  • Consultation fees after the consultation has been conducted

Refund Process

  1. Contact us at [your-email@fixgalleria.us] with your order number and reason for refund
  2. We will review your request within 2-3 business days
  3. If approved, refunds will be processed to your original payment method within 5-10 business days

Satisfaction Guarantee If you're not satisfied with our service, please contact us within 7 days of service completion. We will work with you to address your concerns, which may include service corrections, partial refunds, or service credits for future use.

Exceptions We reserve the right to refuse refunds for services that have been fully delivered as agreed, or in cases of policy abuse.

Contact Us If you have questions about our refund policy, please contact us at:

  • Email: [support@fixgalleria.us]
  • Website: fixgalleria.us